FAQ
Digital invitation questions, clearly answered.
From creating your template to receiving guest responses, here is everything you need to move forward with confidence.
Common questions
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Select a question to reveal the answer.
01Digital invitationsWhat is a digital invitation?
A digital invitation is a card designed to open online. It brings the artwork, date, venue, message, and RSVP together in a mobile-friendly experience.
02Text deliveryCan I send invitations by text message?
Yes. Each guest receives an MMS with an image and a secure personal link that opens the invitation and lets them respond online.
03CreatingCan I edit my invitation before sending it?
Yes. You can adjust the text, colors, and layout, then save and preview the result before choosing your contacts.
04GuestsDo guests need an account?
No. Each guest opens the invitation and responds through their personal secure link.
05ContactsHow should I enter a phone number?
Enter the number naturally, for example 514-555-0123 or +1 514-555-0123. Postvella automatically normalizes the format when necessary.
06LanguageWhich language will my guests see?
The invitation stays exactly in the language and wording you chose when creating it.
07Online RSVPWhere can I see online RSVPs?
All responses are grouped in My Space, along with each recipient’s status.
08Artificial intelligenceWhat does AI create?
AI creates only the visual artwork for the template. You then add the name, date, time, venue, and RSVP in My Templates.
09PricingWhat is included in the price?
Postvella templates are free. AI creation costs CA$14.99, then delivery pricing depends on the number of recipients. Taxes are added at checkout.
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