FAQ
Clear answers, all in one place.
From creating your template to receiving guest responses, here is everything you need to move forward with confidence.
Common questions
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01CreatingCan I edit my invitation before sending it?
Yes. You can adjust the text, colors, and layout, then save and preview the result before choosing your contacts.
02GuestsDo guests need an account?
No. Each guest opens the invitation and responds through their personal secure link.
03DeliveryHow are invitations delivered?
Each recipient receives a personal link to their digital invitation by SMS.
04ContactsHow should I enter a phone number?
Enter the number naturally, for example 514-555-0123 or +1 514-555-0123. Postvella automatically normalizes the format when necessary.
05LanguageWhich language will my guests see?
The invitation stays exactly in the language and wording you chose when creating it.
06ResponsesWhere can I see RSVPs?
All responses are grouped in My Space, along with each recipient’s status.
07Artificial intelligenceWhat does AI create?
AI creates only the visual artwork for the template. You then add the name, date, time, venue, and RSVP in My Templates.
08PricingWhat is included in the price?
Postvella templates are free. AI creation costs CA$14.99, then delivery pricing depends on the number of recipients. Taxes are added at checkout.
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